LATEST AI NEWS

AI NEWS
OpenAI Launches Businesses in ChatGPT

AI NEWS
Google Expands Gemini 4 Carbon Worldwide

HEALTH
Sleep Trackers Trained AI on Your Brainwaves

SOCIAL MEDIA
eBay Shuts the Door on AI Shopping Agents

Torn paper collage of a spreadsheet, whiteboard, and connected app tiles, labeled Claude

Claude Adds Sheets, Whiteboards, and Data

Anthropic has added Claude Sheets, Whiteboards, and Claude Data, letting teams build spreadsheets, map ideas, and turn connected sources like Snowflake and Salesforce into dashboards without leaving Claude. New interactive connectors embed partner apps, and Claude Meetings is coming soon.

Source: Anthropic

AI NEWS

OpenAI Launches Businesses in ChatGPT

Torn paper collage of a business owner claiming a storefront profile with a robot shopping assistant, labeled OpenAI

OpenAI has introduced Businesses in ChatGPT, a set of features that give companies a presence inside the assistant rather than only on the open web. Businesses can claim a profile, describe what they offer, and see insights about how they show up in ChatGPT conversations. Alongside the profiles, OpenAI is rolling out Business Agents, automated helpers that can represent a company inside a chat.

A claimed profile works a little like a verified listing. The business confirms ownership, fills in its details, and that information can shape the answers ChatGPT gives when people ask about products or services in its category. Business Agents go a step further, stepping into a conversation to answer questions or guide a shopper, with an early focus on ecommerce and online services in the United States.

The move folds commerce and advertising more tightly into the assistant. OpenAI has signaled that sponsored agents connect to its ChatGPT advertising effort, so a company can pay to surface its agent when a relevant question comes up. That turns ChatGPT from a place people ask about a business into a channel the business can actively manage.

For companies, the pitch is reach, being present where buyers increasingly start their research. For users, it adds a branded layer to answers that were, until now, mostly synthesized from the open web. The insights view also gives businesses their first real read on how an AI assistant describes them, though how far profiles, agents, and paid placements reach beyond the initial US focus is not yet clear.

Source: OpenAI

Robi’s Insights:

  • A claimed profile means your brand voice inside ChatGPT becomes something you manage, not something the model guesses at.

  • Business Agents turn the assistant into a storefront, so a question can become a sale without the user ever leaving the chat.

  • Tying sponsored agents to ChatGPT ads signals that answer space is becoming ad inventory, with every incentive that brings.

  • The insights dashboard is the quiet win here, since knowing how AI describes you is data most companies have never had.

  • A US ecommerce start is narrow, so weigh the categories and regions you actually serve before you budget for this.

  • Watch the seam between organic answers and paid agents, because trust fades fast when people cannot tell them apart.

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Robi’s Remarks:

“So ChatGPT now has business profiles and paid agents. The search box spent a decade turning into an ad auction, and the chat box just skipped the line to catch up.”

OTHER IN AI NEWS

Google Expands Gemini 4 Carbon Worldwide: Google has widened access to Gemini 4 Carbon, its newest frontier model, moving past an initial cyber defense release toward broad global availability, with roughly 10,000 scientists offered six months of free access to support their research.

Source: Engadget

SOCIAL MEDIA

eBay Shuts the Door on Third-Party AI Shopping Agents

eBay appears to have shut the door on third-party AI shopping agents. The marketplace has moved to block automated assistants that try to browse and buy on a shopper's behalf without approval, joining a growing list of retailers writing rules for agentic commerce before it goes mainstream. The timing matters, because AI assistants are just beginning to click buy on their own, and every platform now has to decide how much of that automated traffic it is willing to let through its checkout.

The backdrop is a wider standoff over who controls the sale. Amazon has blocked Meta's Muse agent from completing purchases on its site, arguing that an agent should identify itself and should not quietly roam through account pages and order history. eBay's position reads as broader, aimed at unauthorized agents in general rather than any single product, while still leaving a lane open for partners that ask for permission first. The common thread is control over customer data and the checkout experience.

Torn paper collage of a marketplace gate blocking a robot shopping agent, labeled eBay

Not every platform is pulling up the drawbridge. Shopify has moved the other way, opening its catalog so approved agents can read product data and transact, betting that being agent friendly wins more sales than shutting agents out. For now the stakes are smaller than the volume of the argument suggests, since agent driven order volumes at services like Uber and DoorDash remain tiny. The real contest is over who gets to set the terms before AI shopping grows into something that actually moves revenue.

Source: The Verge

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🤖 Robi’s Take :

"Every marketplace suddenly cares deeply about agent etiquette, right as agents start spending real money. Funny how the welcome mat appears or vanishes depending on who collects the transaction fee."

OTHER IN SOCIALS

PwC Will Certify Workers in Critical Thinking: PwC is launching a certification program to help its workforce, reported at more than 85,000 people across the United States and Mexico, build and prove critical thinking and judgment as AI reshapes their jobs, starting with a diagnostic and running over several months.

HEALTH

Sleep Trackers Trained AI on Your Brainwaves

Your sleep tracker may have a side job. An investigation has found that makers of consumer brain sensing wearables, the headbands people wear to track sleep and meditation, used recordings of users' brain activity to train artificial intelligence models, often without telling them clearly.

The reporting, led by the journal Science with the Pulitzer Center's AI Accountability Network, described tens of millions of hours of EEG data gathered across the industry. Interaxon, maker of the Muse headband, was reported to have trained a brain foundation model on roughly 50,000 hours of user recordings without saying so in its privacy policy.

Torn paper collage of a sleeping figure in an EEG headband with brainwaves flowing into a data server, labeled EEG

Interaxon was not alone. Emotiv was reported to have trained a model it calls Large Brain on customer recordings. After questions from reporters, both companies updated their privacy policies to allow training only on de-identified data and only with a user's explicit opt in consent.

Researchers caution that stripping a name from a brain recording is not the same as informed consent, and that brain activity can be unusually revealing. A former Chilean senator has reportedly sued Emotiv over the use of his brain data without adequate permission.

The takeaway is not that every sleep band is spying on you. It is that a fast moving neurotech industry has been training AI on some of the most intimate data people produce, and meaningful consent has arrived only after the fact rather than before it.

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🤖 Robi’s Take :

"A privacy policy that quietly means we also train AI on your brainwaves is a bold design choice. Consent should arrive before the data does, not as an apology afterward."

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PROMPT OF THE DAY

Customer Retention Playbook

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Prompt: You are a retention strategist specializing in subscription businesses. Your task is to design a customer retention playbook for a [business type or niche] serving [customer segments] across [lifecycle stages].

Your framework should include: (1) the churn signals worth monitoring, (2) customer segments ranked by risk, (3) lifecycle touchpoints and triggers, (4) win back offers and messaging, (5) clear owners and tools for each play, and (6) measurable success criteria such as net revenue retention, monthly churn rate, and reactivation rate. Align every play to one clear retention goal.

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